If you’re unhappy with your purchase, we’ll find a solution for you.
Our products can be returned or exchanged within 30 days. Returns can be refunded in the original payment method or digital store credit.
-Exchange for different color/size
- Put in your order number and zip code and select “Start a return or exchange”
- Click the item you want to exchange for a new size or color and choose ‘exchange’
- Select what size and color you want.
- Tell us why you’d like to exchange and continue with the exchange.
- We’ll ship you the item!
-Refund to original payment method
- Put in your order number and zip code and select “start a return or exchange”
- Click the item you want a refund for and choose ‘return’
- Tell us why you’d like a refund and continue with the return
- At the end, select “No thanks” and choose to get a refund back to your original payment method.
Please contact our Customer service at support@beadbounce.com to get the return address.